Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

bXNEZ3FJcklYZUNCUzh2b2ZLb2FaMXJUeVE9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Flexible hours,

Similar Jobs

Federal Signal

2nd Shift - Electrical Mechanic - Hog Technologies Job at Federal Signal

Job Description Specific responsibilities include: \n Splice wires with knives or cutting pliers, and solder connections to fixtures and equipment. \n Diagnose or repair problems with electronic equipment in motor vehicles. \n Inspect, test, and install electrical...

Mortenson

Energy Storage-Electrical Commissioning Engineer II Job at Mortenson

 ...experienced Electrical Commissioning Engineer II to join our Energy Storage and Solutions Group to provide electrical technical...  ...Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at... 

Cyderes co

Global IAM Practice Leader - Ping/Okta/ForgeRock (California) Job at Cyderes co

 ...building strategic client relationships, expanding IAM capabilities, and driving revenue growth through platforms like Ping Identity, Okta, and ForgeRock. The ideal candidate will possess over 12 years of experience and a strong track record in consulting, along with... 

Powell Industries, Inc.

Legal Intern Job at Powell Industries, Inc.

 ...training, and the opportunity to make an impact through a meaningful project aligned with your field of study. As a Corporate Legal/Finance Intern, you'll focus on compliance and reporting, gaining valuable skills in a dynamic, collaborative environment. Project Focus... 

Vallourec Star LP

Electronic Technician Job at Vallourec Star LP

 ...KEY RESPONSIBILITIES: Responsible for thorough communication with Electrical Supervisor (FQM) and peers Troubleshoot all electronic/electrical equipment/HMI related problems Responsible for maintaining operational status of all electronic/electrical equipment...