***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***
Functional Role: Help Desk 1 and 2
Technical Skills: Active Directory, Windows OS, Ticketing Systems, Imaging, Basic Networking
Pay: depends on level
Level 1- $36-48/hour
Level 2- $75,000-110,000/yearly
This is an excellent opportunity for someone who thrives in a hands-on environment and enjoys supporting a 250-user Windows environment where collaboration and versatility are key.
About the Role
The Help Desk Specialist will be responsible for delivering exceptional technical support across the organization. This role is 80% help desk , with opportunities to expand into other areas of ITincluding basic networking as part of an all hands on deck culture. The ideal candidate is resourceful, eager to learn, and comfortable wearing multiple hats in a fast-paced setting.
Key Responsibilities
Qualifications
For Level 1 (Help Desk Specialist):
For Level 2 (Senior Help Desk Specialist):
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