IT Help Desk Specialist (Pleasanton) Job at Kavaliro, Pleasanton, CA

bk1UaW9vekRVZWVJU3N6a2Vhd1lZRmpZeHc9PQ==
  • Kavaliro
  • Pleasanton, CA

Job Description

JOB SUMMARY:

Our client is seeking an IT Specialist for a contract/project opportunity (with possibility to convert fulltime). As an IT Specialist I, youll support Windows 11 migration and provide desktop support to end-users via phone, email, or in-person. Youll diagnose, troubleshoot, and resolve technical issues while documenting your work in a ticketing system.

Key Responsibilities:

  • Work within the IT team on a Window 11 migration.
  • Provide technical support to users via phone, email, or in-person.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Document issues and resolutions in a ticketing system.
  • Perform routine system maintenance and updates.
  • Install, configure, and maintain operating systems, applications, and updates.
  • Offer basic training and guidance to users on software and hardware.
  • Collaborate with the IT team to resolve complex issues and improve processes.
  • Perform other duties as assigned.

Requirements:

  • 1+ years of hands on IT Support experience
  • Associate degree, specialized certification, or equivalent training
  • Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android).
  • Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems.
  • Basic understanding of networking and troubleshooting.
  • Having gone through a Windows 11 upgrade/migration a major plus

Job Tags

Full time, Contract work, Part time, Work at office,

Similar Jobs

Security Solutions of America

Armed Flex Security Guard Job at Security Solutions of America

 ...Job Description Armed Flex Security Guard (Security) Jackson, MS, United States of America $ 14.00 - $ 22.00 Back Apply Now Back Apply Now Overview Security Solution of America (SSA) is one of the fastest growing security guard and patrol companies... 

Case Western Reserve University

Database Manager Job at Case Western Reserve University

 ...plans, tuition assistance, paid time off, and a winter recess. POSITION OBJECTIVE Under the direction of Senior Data Manager, the Database Manager will provide input, strategic planning, coordination, and maintenance for the Patient Care and Research Database working... 

Persistent Systems

Okta Architect Job at Persistent Systems

 ...Report. Throughout our market-leading growth, weve maintained a strong employee satisfaction score of 8.2/10.About PositionRole: Okta ArchitectLocation: Oakland, CAExperience: 12+ yearsJob Type: Full Time & ContractMandatory Skills: IAM, Okta, Migration... 

Domino's Pizza

Food Delivery Team Associate Job at Domino's Pizza

 ...Come join our team as a Domino's Delivery Driver you will have fun and earn cash daily! Our Most Important Ingredient is Our People! We are looking for full time Drivers who want to work . Must be available Nights and weekends. Domino's Delivery Driver~... 

BOEING

Lead Software Engineer Job at BOEING

 ...brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense,...