************************************************************************************************ Job Title: Customer Success Manager Location: Toronto, ON - remote Remote ***must be located in Canada***** salary : 105-115k (based on experience) We are helping our client find an experienced Canadian based customer success professional to join their growing international team. The Enterprise Customer Success Managers (ENT CSMs) work with customers throughout their post-sales journey to make sure customers are successful The ENT CSM for the international business will own a book of accounts within our globally-based segment, and build and expand relationships with these customers post-sale. The ENT CSM will be responsible for onboarding, driving product adoption and satisfaction, driving retention, managing complex renewals, and expanding our footprint within these international accounts. This ENT CSM will also partner with our international sales counterparts to identify and execute growth opportunities within internationally-based accounts. Essential Functions
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