Help Desk Analyst Job at Vergence, Indianapolis, IN

bnNEbnJJdkxVZWVOUWNidWRxNGFaRjdYemc9PQ==
  • Vergence
  • Indianapolis, IN

Job Description

Hybrid position. Must live in the Indianapolis area.

Pay: $23.35/hour

In this role you will:

  • Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality.
  • Investigate and resolve duplicate patient records and bad merges in the immunization registry.
  • Use data tools and matching algorithms to identify and correct data integrity issues.
  • Escalate complex data issues to technical teams or data stewards as needed.
  • Document all support interactions in the ticketing system and maintain accurate logs.
  • Provide guidance to users on best practices for data entry and record management.
  • Collaborate with IT and data quality teams to improve deduplication processes and system performance.
  • Collaborate with internal and external teams and assist on improving Data Quality metrics.
  • Assist in testing system updates and enhancements.
  • Generate reports on data quality trends and help develop training materials.

Job Tags

Live in,

Similar Jobs

Ascot Pierce LLC

Forensic Electrical Engineer Job at Ascot Pierce LLC

Job Overview We are seeking an experienced and detailoriented Forensic Electrical Engineer to join our investigative team. The role involves conducting forensic evaluations of electrical systems and components to determine the cause and origin of failures, particularly... 

Member First Mortgage LLC

Senior Conventional Underwriter (REMOTE) Job at Member First Mortgage LLC

 ...Job Description Job Description Senior Conventional Underwriter Top of Form Job Details Job Location: Remote - Grand Rapids, MI Remote Type: Fully Remote Description Member First Mortgage is seeking a Senior Conventional Underwriter for our growing... 

Logan University

Director of Marketing Job at Logan University

 ...Summary: Logan University seeks a data-driven, innovative, and strategically minded Director of Marketing - Enrollment Marketing to lead all marketing efforts directly tied to undergraduate, master's, and doctoral student recruitment. Reporting to the Vice President for... 

Maxion Corp

Virtual Data Entry Clerk Job at Maxion Corp

 ...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home...  ...be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow... 

The Workforce Group

Emergency IT Section Chief: Humanitarian Ops (Washington) Job at The Workforce Group

A dedicated IT services firm is seeking an experienced Information Section Chief to support emergency operations. This role involves defining disaster recovery strategies and acting as a liaison between operational and IT teams. The ideal candidate must have strong technical...