Job Description

Founded in 1917, the National Hockey League (NHL) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.

With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey.

At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.

Summary

WHAT WE EXPECT OF YOU

The National Hockey League is seeking a highly skilled and experienced data professional to lead the Leagues social media analytical efforts. Social media metrics are a key driver to better understand the interests of hockey fans. The Manager will focus on social listening, as well as the measurement and analysis of both owned and non-owned accounts. The Manager will play a key role in shaping the NHLs social media strategy through quantitative analysis, qualitative observations, and awareness of industry trends and best practices.

To succeed in this role, the Manager must be able to operate effectively across business units, work in a collaborative manner, have excellent communication skills and be driven by curiosity. This role will report into the Chief Marketing Officers business unit and will collaborate with the VP, Social Media; Senior Director, Digital & Social Analytics; Senior Manager, Digital Analytics and others to ensure high output quality and to prioritize various business needs.

Responsibilities

1. Lead NHLs analysis around all social media metrics
2. Develop automated dashboards and deliverables for several different audiences including C-level, NHL social media team, and NHL Clubs
3. Demonstrate data-driven storytelling skills create and deliver compelling presentations with outstanding visuals to high level stakeholders
4. Translate technical aspects of analysis and metrics into actionable insights
5. Maintain a deep knowledge of new and emerging platforms across the social media space
6. Understand social media usage trends, behavior, new platforms, methodology updates, metrics definitions, and the shifting metrics of existing platforms

Qualifications

Knowledge Areas/Experience

Required

1. 5+ years of social media analytics, reporting and storytelling experience
2. Advanced level of expertise with social media analytics vendors (MVPIndex, TalkWalker, Zoomph, Emplify, Pendulum, Hootsuite, Videocites, etc.)
3. Strong proficiency using data visualization tools (Tableau, Looker, Power BI, Qlik, etc.)
4. Experience and comfort working independently and managing multiple projects in a fast-paced environment

Preferred

1. Familiarity with CMS tools is a plus
2. Familiarity with Adobe Analytics and Google Analytics is a plus
3. Experience negotiating contracts with vendors is a plus

Required Skills

1. Ability to prioritize, project-manage, problem solve, and drive progress forward under pressured timelines
2. Comfort with working in cross-functional teams and collaborating with non-technical stakeholders
3. Ability to handle large data sets and provide strategic analysis
4. Strong analytical and problem-solving skills with a keen attention to detail

CORE COMPETENCIES

These core competencies reflect the underlying values that are necessary to represent the National Hockey League:

1. Accountability
2. Communication
3. Critical Thinking
4. Inclusion
5. Professionalism

Benefits

The NHL offers U.S. regular, full-time employees:

1. Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
2. Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
3. Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
4. Confidence in your Retirement Goals: Participate in the NHLs Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
5. A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.

SALARY RANGE:

$80-85K

Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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