Patient Care Coordinator Job at Russell Tobin, Seattle, WA

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  • Russell Tobin
  • Seattle, WA

Job Description

Job Description

Patient Care Coordinator – Onsite (Seattle, WA)

Pay: $25–$28/hour

Contract: 3 months with potential for permanent hire

Schedule: Monday–Friday, 8-hour shifts between 7:00 AM–5:00 PM (30-min lunch)

Location: Onsite in Seattle (Madison Center)

We are seeking a Patient Care Coordinator to support a leading healthcare organization in Seattle. This role serves as the central check-in representative for the 7th floor and will support multiple specialty departments, including Cardiology, Diabetes Education, Endocrinology, General Surgery, and Neurology .

Key Responsibilities

  • Welcome and check in patients upon arrival
  • Verify insurance and update patient demographics in the system
  • Collect copays and ensure accurate payment processing
  • Answer patient questions and provide front-desk support
  • Communicate with back-office clinical staff to support smooth patient flow
  • Utilize systems such as EPIC , Microsoft Teams, Outlook, and other online platforms
  • Deliver exceptional customer service with empathy and professionalism

Required Qualifications

  • 2+ years of customer service experience (healthcare, administrative, call center, hospitality, or related)
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment and handle high patient volume
  • Proficient with computers and comfortable learning new systems

Preferred Qualifications

  • Experience in a healthcare setting or front-desk medical office role
  • Insurance knowledge (verification, copays, benefits)
  • Familiarity with EPIC or similar EMR systems

Dress Code

  • Business casual

Interview Process

  • Virtual or In-Person interview

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Job Tags

Permanent employment, Contract work, Casual work, Monday to Friday, Shift work,

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