Job Description

Title: UI/UX Designer

Salary: $80,000-110,000

Location: Downers Grove (3 days/week onsite)

Contact: [email protected]

The UI/UX Designer plays a pivotal role in shaping the digital experience and engagement for customers utilizing our client’s online platforms. This position demands a strategic innovator ready to handle the comprehensive design and experience approach, as well as research initiatives across various sites. The primary objective is to create user-friendly, conversion-focused interfaces that will not only enhance visitor satisfaction but also cultivate long-term customer loyalty, thereby driving significant revenue increases. Applicants should be prepared for a high-energy environment that promotes consistent testing and teamwork aimed at achieving exceptional outcomes.

Requirements:

• A minimum of 5 years of experience in crafting user experiences for eCommerce, SaaS, or B2B sectors.
• A portfolio that showcases successful projects which have positively impacted business performance metrics.
• Expertise in Figma, prototyping tools, and contemporary design system methodologies.
• In-depth knowledge of A/B testing methodologies and data analytics, with a strong emphasis on a data-driven approach.
• Basic understanding of HTML/CSS and familiarity with Agile and Scrum practices.
• A Bachelor’s degree.

Key Responsibilities:

• Formulate an overarching UX strategy that aligns with strategic performance targets, including revenue, Net Promoter Score (NPS), and SEO/CRO objectives.
• Manage a prioritized backlog of UX initiatives across diverse projects and geographical areas.
• Lead the execution of qualitative and quantitative research efforts, incorporating interviews, usability tests, customer satisfaction surveys, and deep dives into user behavior.
• Transform research insights into actionable hypotheses, prototypes, and experiments with measurable outcomes.
• Oversee the design of information architecture, user interactions, visual aesthetics, animations, microcopy, and accessibility standards for both desktop and mobile platforms.
• Create and administer a robust Figma-based design system.
• Develop and advocate for UX standards, content guidelines, and design component governance documentation.
• Promote a culture of design thinking and empathetic user experiences across the organization.

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