Job Description

Hotside / Coldside Commercial & Residential Appliance Repair Field Service Technician 4 days ago Be among the first 25 applicants Mr. Appliance of Scottsdale & East Valley provided pay range This range is provided by Mr. Appliance of Scottsdale & East Valley. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is looking for a Hotside and/or Coldside Commercial & Residential Appliance Repair Field Service Technician. Apply today! If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll enjoy working with our team. We’ll also give you the ongoing training that you’ll need. Responsibilities Diagnose and repair home appliances and equipment as well as commercial kitchen equipment such as ice machines, cooking equipment, walk‑in coolers/freezers and stand‑alone refrigerator coolers and/or freezers. Experience working on residential appliances such as washers, dryers, dishwashers, refrigerators, ovens, ranges and microwaves. Provide cost estimates for repairs. Effectively communicate with the customer to ensure they understand the services needed. Order parts and ensure efficient use of company materials. Collect payment for work performed. Role and Expectations Exceptional Customer Service: In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You accurately diagnose and solve their problem so they can run an efficient household. Getting from Diagnosis to Solution: You simply explain what’s wrong and help the customer understand what needs to be done so you can resolve their issues quickly. Quality of Work: This role requires critical thinking skills and the ability to problem solve, ensuring that our customers are satisfied and the job is fixed correctly the first time. Efficiency: In order to respond to all of our customers’ needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs. Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time. Pride in the Details: Keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports. Ongoing Training: New appliances and features come out all the time, so you need regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills. Job Requirements High school diploma or equivalent. Valid driver’s license and clean driving record. EPA Type 1 or Universal CFC Certification required. Previous experience of one year or more in appliance repair is a plus. Benefits & Pay The pay range for this position is $60,000 to $150,000 per year, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions. Compensation: Our technicians are usually paid on a daily guarantee to start and eventually a commission based on revenue, but compensation type is subject to negotiation. Our top technicians easily earn well over $100,000 annually. What We Have To Offer: No nights or weekends: We value a solid work‑life balance. Paid Training: We help train you and help you build a career. The Mr. Appliance Academy takes you from apprentice to master technician quickly. Bonus & Incentives: We reward hard work with generous bonuses and incentive pay. Company‑Provided Perks: We provide you with a company vehicle and iPad. Health benefits: offered after the first 30 days of employment. Retirement Savings 401(k): 100% company match on a portion of your pre‑tax income for full‑time employees. PTO: paid time off of 10 days per year. Fun Family‑Oriented Team Environment: We stand by our culture and build our team with people that love what they do. TeamBuilder Bonus: Our TeamBuilder program can pay out an unlimited amount of ongoing multi‑level bonus money easily over $10,000 per year per referred technician on an ongoing basis. Apply today! #J-18808-Ljbffr Mr. Appliance of Scottsdale & East Valley

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